Frequently Asked Questions
WHAT ARE THE BENEFITS OF AN ACRYLIC PATIO COVER?
Acrylic patio covers allow natural light to filter into the room, while blocking harmful UV rays and up to 75% of the solar heat. You get bright diffused light throughout the whole outdoor space and inside your home. Acrylic is a great low-maintenance option and includes a 30-year non-yellowing and 10-year hail warranty!
WILL THIS ADD PRIVACY TO MY BACKYARD?
Covertec sunrooms give you a space that you can retreat to. The glass walls reduce noise by 50%, allowing you to shut out boisterous neighbours or noise from nearby traffic. For additional privacy, we recommend adding blinds to your sunroom. Our blinds are custom-made to fit your sliding glass panels, and we also offer ceiling blinds for our glass patio covers.
WHAT IS YOUR ROOF SYSTEM MADE OF?
For the frame of the roof system, we use 10-gauge aluminum that is factory powder-coated and will not rust or deteriorate. The panels are crafted from tempered glass or 16mm acrylic and fastened to the frame with rubber gaskets. All of our covers are fully engineered in accordance with the BC building codes.
WHAT ARE YOUR RETRACTABLE GLASS WALLS MADE OF?
Our sliding walls are made of glass that has been tempered for strength and durability. The glass is mounted on aluminum profiles and tracks. It undergoes numerous product tests to ensure its quality and can withstand winds of up to 300km/h.
WHO DOES YOUR INSTALLATIONS? CAN I INSTALL IT MYSELF?
In order to ensure quality at every stage of the process, we take care of everything from manufacturing all the way through to installation. Our professional, full-time installation crews will build your project. Unfortunately we do not offer DIY kits.
CAN THE INSTALLATION BE DONE IN STAGES?
Yes. All of our projects are custom-made to suit your needs. You can build a patio cover now and add glass walls or screens later, for example. You can also add blinds or screens to your sunroom at any time.
WHAT IS THE WARRANTY ON YOUR PRODUCTS?
We offer a one-year warranty on our patio covers, sunroom and balcony options, retractable screens and blinds. Additional warranties apply within certain product ranges – ask your design consultant for your information.
I ALREADY HAVE A ROOF OVER MY PATIO. CAN I PUT THE RETRACTABLE WALLS UNDERNEATH THAT?
Yes, we build many projects like this.
WHAT ARE THE BENEFITS OF A GLASS PATIO COVER?
Glass patio covers allow you to keep a fully unobstructed view – you’ll always be able to see the stars.
HOW LONG DOES IT TAKE TO GET A PATIO COVER OR SUNROOM?
Once you have confirmed your solution, it generally takes 4-6 weeks for a patio cover to manufactured and 6-8 weeks for retractable glass walls. These time frames may vary depending on other factors specific to your project, such as deck renovations or permits, but your design consultant will discuss these with you in advance.
CAN WE BUILD A WOOD STRUCTURE?
Although we do offer wood framework (beam & post) we can complete wood structures through our certified network of timber builders.
CAN YOU BUILD THE PATIO COVER OR SUNROOM ON MY EXISTING DECK OR PATIO?
The majority of spaces will accommodate a Covertec room. We work closely with you to find the best solution for you and your home, whether that means using an existing space or starting with a fresh canvas.
DO YOU TAKE CARE OF PERMITS?
We assist you every step in the process, and our team will work closely with you to get any permits you may require.
HOW DO I MAINTAIN MY SUNROOM OR PATIO COVER?
For glass products, we recommend using mild household cleaning products or soapy water on the surface. Typically, cleaning with a long-handled squeegee will give you th best results. For acrylic products, the silicone in the acrylic is self-cleaning, so you can simply rinse your patio cover with a hose or wait for a light rain to wash it. Do not use any alcohol-based cleaning products on your acrylic. For the EZE Breeze panels use a soft cloth and Woolite or Murphy Oil Soap and water (1 cap-full to one gallon water). For a final cleaning use a moderate amount of vinyl cleaner to prolong the life of the panels and reduce static charges that attract dust.
WILL THIS SUNROOM OR PATIO COVER ADD VALUE TO MY HOME?
Our products increase the resale value of your home, improve your quality of life, add more space to your home, extend the annual use of your patio or deck, give you more space to entertain during the holidays, and so much more.
DO YOU HAVE A USER MANUAL THAT WILL HELP US ALONG IN USING YOUR PRODUCTS AND CARING FOR THEM?
Yes, we do. Please download, save and print the following manual for your ongoing reference.
IS IT A SECURE ROOM?
- An enclosure will always present an obstacle for those looking for to gain access. Our retractable tempered glass walls also feature a locking mechanism. Be confident in the additional security a Covertec sunroom will offer you.